Privacy Policy

Last Updated: December 2025

1. Information We Collect

1.1 Information You Provide

When you contact us through our website or by phone, we may collect personal information including your name, email address, phone number, company name, and project details.

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior through cookies and similar tracking technologies, including:

  • Browser type and version
  • Operating system
  • IP address (anonymized)
  • Pages visited and time spent on pages
  • Referring website or source
  • Device type (desktop, mobile, tablet)
  • Geographic location (country/region level)
  • Interaction with website elements

2. How We Use Your Information

2.1 Information You Provide

We use the information you provide to:

  • Respond to your inquiries and requests
  • Provide quotes and product information
  • Process orders and deliver services
  • Send relevant business communications (if you opt-in)

2.2 Analytics and Website Usage Data

We use automatically collected information to:

  • Analyze website traffic and user behavior
  • Understand how visitors interact with our website
  • Improve website performance and user experience
  • Identify popular content and areas for improvement
  • Detect and prevent technical issues
  • Generate aggregated, non-identifiable statistics

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and conducting our business, including:

  • Google Analytics: We use Google Analytics to analyze website usage. Google may collect and process data according to their own privacy policy. See Section 5 for more details.
  • Web3Forms: Contact form submissions are processed through Web3Forms to deliver your messages to us securely.
  • Hosting Providers: Our website is hosted by third-party service providers who maintain the infrastructure.

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand how you use our website and improve your experience.

5.2 Google Analytics

We use Google Analytics 4, a web analytics service provided by Google LLC ("Google"), to analyze website usage and improve our services. Google Analytics uses cookies and similar technologies to collect information about how visitors interact with our website.

Information Collected by Google Analytics:

  • Pages visited and time spent on each page
  • How you arrived at our website (referral source)
  • Device type, browser, and operating system
  • Geographic location (country/region, not precise location)
  • IP address (anonymized to protect your privacy)
  • User interactions (clicks, scrolling, navigation)

5.3 Types of Cookies We Use

Analytics Cookies: These cookies help us understand how visitors use our website by collecting and reporting information anonymously. We only set analytics cookies if you consent through our cookie banner.

Cookie Duration: Google Analytics cookies typically last up to 2 years from your last visit. You can delete them at any time through your browser settings.

5.4 Google's Use of Data

Google uses the data collected through Google Analytics according to their own privacy policy. For more information about how Google uses data, visit: Google Privacy Policy

5.5 Your Cookie Choices

Cookie Consent Banner: When you first visit our website, you'll see a cookie consent banner. You can choose to:

  • Accept: Allow analytics cookies to help us improve our website
  • Decline: Block analytics cookies (essential website functionality will still work)

Browser Settings: You can also block or delete cookies through your browser settings:

Google Analytics Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Note: Blocking cookies may affect your experience on our website, but essential functionality will continue to work.

6. Your Privacy Rights

Depending on your location, you may have the following rights under privacy laws such as GDPR (EU) and CCPA (California):

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt-out of marketing communications and analytics tracking
  • Data Portability: Request a copy of your data in a portable format
  • Withdraw Consent: Withdraw your consent for cookie tracking at any time by adjusting your browser settings or clearing your consent through our cookie banner
  • Object: Object to processing of your personal information for certain purposes

To exercise any of these rights, please contact us using the information in Section 7 below. We will respond to your request within 30 days.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Phone: (715) 581-0380
Hours: Monday-Friday, 8:00 AM - 5:00 PM